Terms & Conditions

Thank you for visiting Vitamin Sea Ltd’s website and considering our services. In the terms and conditions text, “Services” refers to the products, tools, and features offered by Vitamin Sea Ltd and its subsidiaries through their website or other means. In the context of boat excursions, “Services” refer to the boat tours and any related services offered by Vitamin Sea Ltd and its subsidiaries companies or outsourced suppliers through their website or other means. These may include but are not limited to the booking, payment, and provision of boat tours, as well as any related information and support provided by the company.

“The company” refers to Vitamin Sea Ltd and its subsidiaries, including any affiliated entities, employees, officers, directors, and agents involved in the provision of boat excursions and related services.

By accessing and using our website and services, you agree to the following terms and conditions: 

1. Acceptance of Terms: By accessing and using our website and services, you agree to be bound by these Terms and Conditions, as well as any other policies or guidelines we may have posted on our website.
2. Intellectual Property: All content on our website, including but not limited to text, graphics, logos, images, and software, is the property of Vitamin Sea Ltd or its content suppliers and is protected by international copyright laws.
3. Use of Website: You agree to use our website and services only for lawful purposes and in a manner consistent with all applicable laws and regulations. You also agree not to use our website or services in a way that could damage, disable, overburden, or impair our servers or interfere with any other party’s use of our website or services.
4. User Content: Any content that you post or upload to our website or services, including but not limited to comments, reviews, or testimonials, will be considered non-confidential and non-proprietary. You grant Vitamin Sea Ltd a non-exclusive, perpetual, irrevocable, royalty-free, worldwide license to use, modify, reproduce, and distribute any such content.
5. User Conduct: You agree not to engage in any conduct that is disruptive, harmful, or offensive to other users of our website or services. This includes but is not limited to harassment, spamming, or the distribution of viruses or other malicious code.
6. Privacy Policy: Our Privacy Policy governs the collection, use, and disclosure of your personal information. By using our website and services, you consent to our collection, use, and disclosure of your personal information in accordance with our Privacy Policy.
7. Termination: We may terminate your access to our website or services at any time, with or without cause, without prior notice or liability.
8. Disclaimers: Our website and services are provided on an “as is” and “as available” basis without any warranties or representations of any kind, either express or implied. Vitamin Sea Ltd does not warrant that our website or services will be error-free, uninterrupted, or free of viruses or other harmful components.
9. Vitamin Sea Ltd and its associated logos and taglines are registered trademarks of the company. All other trademarks, service marks, trade names, and logos used on our website or in connection with our Services are the property of their respective owners. You may not use any of these trademarks or logos without the prior written permission of the owner. Any unauthorised use of our trademarks or logos may result in legal action, including but not limited to monetary damages and injunctive relief.
10. Limitation of Liability: In no event shall Vitamin Sea Ltd, including its subsidiaries companies its officers, subsidiaries, affiliates, successors, assigns, directors, agents, service providers, suppliers and employees may be responsible for any injury, loss, damage, accident, delay, or irregularity that may occur during the boat tour, use of the embarking pontoon, or any swimming activities. All passengers are required to wear life jackets if need be and follow the safety rules and guidelines provided by the crew. Any damage or loss caused to the boat or equipment by passengers will be the responsibility of the individual or group who caused the damage or loss. Vitamin Sea Ltd and its subsidiaries reserve the right to refuse service to any individual or group who does not comply with safety rules and guidelines, or whose conduct is deemed inappropriate or disruptive to the enjoyment of the tour by others. By booking a boat tour or using the embarking pontoon or swimming activities, you agree to assume all risks and release Vitamin Sea Ltd including its subsidiaries companies its officers, subsidiaries, affiliates, successors, assigns, directors, agents, service providers, suppliers and employees from any liability for any injury, loss, or damage that may occur.
11. Our online platform charges a 8% service fee, payable on the excursion rate, which will be directly forwarded to the service provider platform. By using our online booking platform, you agree to pay this service fee in addition to the excursion rate.
12. Governing Law: These Terms and Conditions shall be governed by and construed in accordance with the laws of the country of our headquarters, without giving effect to any principles of conflicts of law.
13. Changes to Terms and Conditions: We reserve the right to change these Terms and Conditions at any time, without prior notice. Your continued use of our website or services after any such changes will constitute your acceptance of the revised Terms and Conditions.

If you have any questions or concerns about these Terms and Conditions, please contact us at [email protected]